Because our cookies are made fresh to order and perishable, all sales are final. We do not accept returns or exchanges.
If there is an issue with your order (wrong items, damage during shipping, or product quality concerns), please contact us within 48 hours of delivery at contact@pressedlkld.com. Include your order number and photos so we can make it right with a replacement or refund.
We are not responsible for delivery delays caused by carriers, incorrect addresses, or weather conditions, but we’ll do our best to help resolve any shipping issues.
Orders may be canceled within 12 hours if baking has not started.
Your satisfaction matters to us, and we’ll always do our best to ensure your experience is sweet!